Office Policies
Office Hours
We are open to serve you, answer questions or schedule an appointment during the following hours:
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Prairie Village Location
Monday, Thursday: 7:30 A.M. - 4:30 P.M.
Wednesday (Alternating): 7:30 A.M. - 4:30 P.M.
Friday: Emergencies and lab day
Wednesday (Alternating): 7:30 A.M. - 4:30 P.M.
Friday: Emergencies and lab day
Lenexa Location
Tuesday: 7:30 A.M. - 4:30 P.M.
Wednesday (Alternating): 7:30 A.M. - 4:30 P.M.
Wednesday (Alternating): 7:30 A.M. - 4:30 P.M.
Appointments
Each patient in active treatment is seen in regular intervals 4 to 8 weeks apart. Regular appointments or adjustments take 20 to 40 minutes. Our regular office hours are Monday through Thursday from 7:40 AM to 4:30 PM. We are available for orthodontic emergencies on Fridays. Consistent appointments are essential to a successful course of treatment. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. We will make every attempt to reschedule an appointment that will be convenient and timely.
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Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.